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- She understood, firsthand, what her clients were feeling.Part 2 (98% in)
- She'd witnessed, firsthand, Matt's cruelty-how he'd shoot rubber bands at ESL students who didn't know the words to report him to the faculty; how he called one overweight girl the Walking Earthquake; how he'd hide a shy kid's math textbook in order to watch him freak out, thinking it was lost.Part 1 (63% in)
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